Privacy Policy for Lockers3000

Effective Date: 13.08.2024

At Lockers3000 ("we," "us," "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, www.lockers3000.com, interact with us, or purchase our products. We are compliant with the UK General Data Protection Regulation (GDPR) as of 2024.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Your name, email address, phone number, shipping and billing address, payment details, and any other information you provide when placing an order.
• Communication Data: Information you provide through contact forms, live chats, email correspondence, or customer support interactions.
• Technical Data: Your IP address, browser type, operating system, and other details about your device used to access our website.
• Usage Data: Information about how you use our website, including pages visited, time spent on the site, and other analytical data.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Process Orders: To manage and fulfill your orders, process payments, and arrange for shipping and delivery.
• To Provide Customer Support: To respond to your inquiries, assist with any issues, and provide you with the necessary customer support.
• To Improve Our Services: To understand how you interact with our website, allowing us to improve user experience, website functionality, and product offerings.
• To Communicate With You: To send you updates, promotional offers, and other communications, where you have consented to receive such information.
• To Comply With Legal Obligations: To fulfill our legal obligations under applicable laws, including data protection laws.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Contractual Necessity: Processing your data is necessary for the performance of a contract with you (e.g., to fulfill your order).
• Consent: Where you have provided your explicit consent (e.g., for receiving marketing communications).
• Legitimate Interests: Processing your data is necessary for our legitimate interests (e.g., improving our services), provided those interests are not overridden by your rights and interests.
• Legal Obligation: Processing your data is necessary for compliance with a legal obligation (e.g., tax reporting).

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party companies that help us operate our website, process payments, ship orders, and provide customer support.
• Legal Authorities: If required by law, we may disclose your data to government authorities or law enforcement.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct or update inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on our legitimate interests.
• Right to Withdraw Consent: If you have provided consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 10.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: